Few industries are as fast-paced, competitive and compliance heavy as recruitment. Get it right and no one notices. Get it wrong and all hell breaks loose. And so it should: paying people and invoicing companies on time, every time, is not only crucial to people’s lives, it’s also business critical.
Great support is all about listening. Our support team are here to help you from 09:00 to 17:30 Monday to Friday and you can call them for assistance on 0845 8386 111 or 01646 603200.
We use the Industry Leading Atlassian Service Desk system Jira to manage support tickets and if you email us at firstname.lastname@example.org you’ll instantly get a reply letting you know your call has been logged. We’ll keep you updated on the progress of your query and always ask you afterwards how it went so can make things better if we need to.
We are very proud of the fact that 93% of our customers rate our support as excellent and we want to keep it that way. If you do need to contact support, please take the time after to let us know how things went, we read every response and act on your feedback.